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Many business owners find it difficult to provide
feedback to an employee who isn't performing quite as well as expected. It is
frequently difficult to stay focused on providing constructive criticism that,
hopefully, will lead the employee to improve. There might be a temptation to
avoid putting yourself in a potentially confrontational situation. But face it,
a poor employee isn't going to get better unless he or she is made aware that
there is a need to improve. By concentrating on the desired results rather than
the employee's perceived shortcomings, you can improve the chances of a positive
outcome.
The attached file outlines the 10-step process to
use when giving feedback to an employee about how he or she can improve their
on-the-job performance. The emphasis is on coaching the employee to do better.
Knowing what you intend to cover in a face-to-face meeting, and sticking to the
agenda, is much easier if you have planned in advance.
The file is in rich text format (RTF) that is
suitable for use with most word processing programs used in the Windows
environment.
 Job
performance feedback form
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